When the machine breaks down, please provide us with  ① machine model number

                                                                                           ② machine serial number

                                                                                           ③ trouble point

                                                                                     ④ your contact details

we will get back to you as soon as possible.

To help us service you better and quicker, we would be grateful if you could provide us with a photo showing the problem if you have.

To purchase our machine parts, please provide us with ① your machine model number 

                                                                                   ② the names of the parts 

                                                                                   ③ your contact details

we will get back to you as soon as possible.

To help us service you better and quicker, we would be grateful if you could provide us with a photo showing the part(s) which you need if you have.

By Phone 
Business Days：Monday ~ Friday
Business Hours：8 a.m. – 6 p.m.
Tel：+886-2-25379877
(Please call us during our office hours)

By Fax
Fax：+886-2-25379811
(24 hours fax reception)

By E-Mail
Address：service@yang-yi.com.tw
Or click Contact Us to submit the form